Things I Have Noticed....

Over the last several months, I have noticed a rather upsetting trend...at least upsetting for me. We now live in a world were everyone wants everything NOW. With Internet & cell phones, your expected to be on call 24/7. But what this fails to take into account is the possibility that the person you are trying to reach might have a family who loves them and needs to spend time with them or that they have other booked clients lobbying for their time. There's no grace allowance any more. Everyone wants unique but wants the convenience of mass production. Unfortunately, you can't have it both ways. My floral design business consist of one person, me. That is what keeps my design from being cookie cutter. However, it also means there is only one of me and I can only do so much in any given day. It has given me a much greater understanding when I need to contact someone. If the company is really small then I expect it to take a while because they are only human. If I am calling a huge company (IE WalMart, Microsoft, Amazon) then I expect service quickly because they employ hundreds of people just for that purpose. So the next time you are calling for anyone in the service industry, PLEASE be patient if you know the company is tiny. We really want to talk to you and help you out but it just may take us a while. We got into this industry because we have a heart to serve.